A Real-World Use Case for Smarter, Faster, More Effective AI Enablement
A company’s global director had a clear goal:
“We want a chatbot that helps train new staff, answers questions, and makes all our knowledge accessible.”
Sounds smart, right?
They told their IT department, CTO, and Asia Pacific IT team to build it in Azure.
Weeks later, they had:
- A basic ChatGPT clone
- No access to their product catalog
- No links to website pages
- No YouTube training videos
- No knowledge of their own systems or masterclasses
- And an experience that couldn’t answer even the simplest staff questions
Despite all that time, budget, and effort, it simply didn’t work.
The Problem with Big Enterprise Approaches
This isn’t unique.
We see it all the time:
✅ Leadership decides they need an AI solution.
✅ IT spins up something in Azure or another enterprise tool.
✅ Weeks (or months) later, it barely works.
✅ Costs spiral. Staff are frustrated. Value = minimal.
The disconnect?
They start with big tech first, instead of understanding what people actually need and what they can do with existing technology.
Our Approach: Focus on the Goal, Not the Hype
When I was brought in to fix it, I asked:
✅ Who’s using it?
✅ What questions do they actually ask?
✅ What do they need at their fingertips to do their job better?
Answer: Everything from product names, system overviews, catalog specs, training videos, selling points, competitor comparisons—stuff that was scattered everywhere.
The Solution: A CustomGPT Built in Under 2 Hours
Instead of more IT overhead, we went straight to value:
- Pulled in all website content and page URLs
- Imported full product catalog and service details
- Added the company’s entire YouTube channel content
- Included internal masterclasses and training docs from their experts
- Unified everything into one custom ChatGPT tool
Total build time? Under 2 hours.
Total cost? Less than $1,000.
Result? It actually worked.
What Staff Could Do With It
New Employees Could:
- Paste a product name and get a clear, structured answer
- See links to website pages, catalog entries, videos
- Understand how products fit into entire systems
- Use voice mode to get simple, easy-to-understand explanations
Experienced Staff Could:
- Role-play sales conversations
- Get selling tips and messaging ideas
- Compare competitor products
- Drill deeper into product specifications
- Save hours hunting for scattered resources
Outcome: A Real AI Assistant That Saves Time and Money
Instead of endless meetings, bloated scopes, and expensive consultants…
✅ We delivered the real goal in a single day.
✅ No need for weeks of IT work in Azure.
✅ No six-figure vendor contracts.
✅ No more lost productivity.
Just a working, useful AI assistant that made everyone’s job easier.
The Lesson for Any Business Leader
It’s tempting to think you need the biggest platform or most expensive enterprise AI tool.
But most companies don’t need complexity. They need clarity:
✅ What questions do your staff need answered?
✅ What knowledge do they struggle to find?
✅ How can you make that accessible in seconds?
If you focus on that—the rest is easy.
And you don’t need a massive budget or months of development to do it.
Want to Build Something That Actually Works?
SproutScape specializes in real-world AI enablement:
- Custom GPT assistants for staff training
- Knowledge management that actually saves time
- Smart, simple solutions that fit your budget
Based in Columbus, Ohio—but serving businesses nationwide.
Let’s talk about your goals.
Visit SproutScape.io and get started today.