Skip to content

Questions

Before you reach out.

Plain answers to what people usually ask first.

12 of 12 questions

Who do you work with?

Organizations, leaders, teams and individuals. That can mean helping a leadership group decide priorities, running a team session, or coaching one person one-to-one.

Can you teach us to build things ourselves?

Yes. Guided building sessions help people make and improve their own assistants and workflows, so you aren't dependent on a consultant for every change.

What's the difference between training and a build?

Training builds your people's skills on their own tasks. A build delivers a configured tool or workflow. Many projects mix both, and training often comes first.

Can you help with always-on assistants like ChatGPT Dots, Copilot Autopilot or Claude Duet?

Yes: checking whether your accounts are eligible, choosing one bounded task, setting minimum permissions and review rules, and running a small pilot. Availability varies by plan and is changing quickly, so check the current details on the Services page before planning.

Where should we start?

With one real problem: a frustrating task, a repeated report, or a team that needs skills. A short conversation is usually enough to suggest a first step.

Does our team need technical experience?

No. Training starts from the tasks your people already do, and builds skills from there.

Can you work with the tools we already have?

Yes. The first check is always whether an existing tool can be configured before anything new is built.

How is our data handled?

Data boundaries are agreed up front: what can be used, where it goes, and where a person must review the output.

What's the difference between a prototype and a finished product?

A prototype tests whether the idea works. A finished production system needs its own agreed scope covering security, reliability, support, and running costs.

Who owns what you build?

Ownership, accounts, and handoff are agreed in writing before work begins. Platform or vendor costs are identified separately.

What happens after launch?

You can add ongoing support with a defined cadence, reviews of what's working, and a prioritized list of improvements.

How is pricing decided?

Pricing depends on scope. After a first conversation, Will proposes a clear scope with costs before any commitment.

Plate · Next step

Bring one real problem. Leave with a clear next step.

Tell Will what you'd like to improve. He'll review your note and suggest a next step. No preparation required.

Talk with Will