Selected work
What this looks like in practice.
A selection of AI workspaces, business apps and digital tools. Each one starts from a real problem and shows the solution, the goal and what it includes.
§ Portfolio
What each project solves.
Projects from Will's consulting, product and independent work. Names, organizations and figures are withheld where needed.
51 projects shown
AI assistants
Agent Milton
A multi-tenant AI workspace for research, planning, building and troubleshooting work across many platforms.
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AI assistants
NDA project — identity withheld
A memory-first personal command workspace that coordinates information streams through persistent context and specialized agents.
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AI assistants
AI customer assistant for e-commerce
An AI-powered website assistant delivers instant answers to customer product inquiries, reducing live support volume and accelerating the purchasing process.
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Operations & field
Equipment fleet operations dashboard
A centralized operations platform that unifies equipment telemetry, rental contracts, and field service workflows into a single interface.
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Data & insights
Automated customer feedback analysis and reporting
An automated feedback processing tool that analyzes daily Net Promoter Scores and distributes actionable alerts across internal teams.
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Content & commerce
Pricing and product information system
A structured web application that replaces a sprawling spreadsheet to deliver fast, reliable abrasives pricing, packaging specifications, and account-specific terms.
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Training & enablement
Centralized AI governance and enablement platform
A centralised portal tracks artificial intelligence adoption, licensing, training, and solution requests across the organisation.
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AI assistants
Automated human resources support agent
An intelligent conversational agent designed to answer routine policy questions and escalate complex inquiries directly to the human resources team.
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Operations & field
Emergency alert and staff check-in app
A centralized notification tool that broadcasts critical alerts to global staff and tracks safety status in real time.
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Data & insights
Automated export pricing intelligence platform
A private web application that extracts, validates, and standardizes export pricing data from complex PDF trade reports into a searchable database.
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Content & commerce
Automated e-commerce order fraud risk scoring
Automatically evaluates incoming e-commerce orders for fraud risk and escalates only high-risk transactions for manual review.
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Training & enablement
Employee onboarding and training management portal
A unified onboarding platform designed to streamline scheduling, plan creation, and training verification across departments.
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AI assistants
Central Copilot front door agent
A unified conversational agent in Microsoft 365 Copilot that automatically routes internal queries to specialized domain sub-agents.
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Operations & field
Job-Site container inventory and asset tracking
A mobile web application that tracks physical inventory and reusable tools stored inside job-site shipping containers.
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Data & insights
Automated field sales intelligence pipeline
An automated pipeline captures and analyzes field sales meetings and trip reports to deliver structured regional intelligence without disrupting daily sales workflows.
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Content & commerce
Multi-Region buying guide embed and management portal
A centralized hub and embeddable discovery tool for managing product buying guides across multiple regional websites.
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Training & enablement
AI value calculator
A guided calculator that helps people estimate where AI could save time, and starts a better conversation about it.
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AI assistants
Developer code review and workflow assistant
An AI-assisted developer utility designed to review code, provide refactoring recommendations, and accelerate engineering tasks across multiple tech stacks.
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Operations & field
Offline-First mobile field reporting platform
A mobile-first, offline-capable reporting application that standardizes site data capture, photo documentation, and client-ready report generation for industrial field technicians.
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Data & insights
Conversational metrics and performance intelligence agent
A conversational assistant that allows staff to query marketing, ecommerce, and customer sentiment metrics directly within Microsoft Teams.
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Content & commerce
Interactive exploded diagram parts finder
An interactive parts-diagram tool transforms static engineering schematics into clickable, self-service ordering visualisations linked directly to an online product catalogue.
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Training & enablement
Adaptive AI learning platform
A learning platform that teaches practical AI use through adaptive onboarding, generated lessons and quick wins.
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AI assistants
Team channel knowledge ingestion workflow
Automatically captures Microsoft Teams channel posts into a centralized AI knowledge platform to preserve institutional knowledge and streamline search.
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Operations & field
Unified operations console and order assistant
An operational console that unifies enterprise data to automate quality control, streamline order requests, and track back orders across customer service teams.
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Data & insights
Field trip report analytics and dashboard
An automated pipeline extracts and structures field trip reports from SharePoint, feeding regional metrics and customer engagement insights into a centralized dashboard.
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Content & commerce
Promotional item and print material portal
A centralized ordering portal that connects sales teams with marketing merchandise and digital assets while syncing inventory movements with the central ERP.
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AI assistants
Website knowledge integration for internal Copilot
Connects public website product documentation and existing chatbot data into the internal workplace conversational agent.
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Operations & field
Branch operations performance tracking platform
A unified operational tracking system that normalizes task complexity and connects warehouse activity with labor and order data across branch locations.
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Data & insights
Unified business intelligence conversational Copilot agent
A conversational assistant in Microsoft Teams and Copilot that provides secure, permission-scoped operational intelligence across enterprise systems.
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Content & commerce
Batch certificate lookup portal
A self-service portal allows customers to scan packaging codes and retrieve abrasive batch certificates directly without contacting support teams.
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AI assistants
Centralized R&D knowledge agent
An intelligent internal assistant built with Copilot Studio to locate, query, and synthesize product development documentation across teams.
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Operations & field
Equipment maintenance checklist and tracking platform
A responsive web application that digitizes preventative maintenance checklists and service tracking across field contractors and asset owners.
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Data & insights
Geographic inventory demand planning platform
An internal demand-planning tool that maps physical delivery locations to determine accurate regional warehouse stocking levels.
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Content & commerce
Internal digital asset and image finder
A search agent that helps internal teams quickly locate original high-resolution marketing assets across shared drives and platforms.
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AI assistants
Sales queue triage and summarization agent
An intelligent triage assistant that parses incoming sales email chains to extract transaction details and look up customer records.
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Operations & field
Rental asset compliance and certification tracker
A centralized compliance tracking system linking equipment inspection certificates and renewal deadlines directly to asset records.
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Data & insights
Consumables and wallet share intelligence platform
A centralized intelligence engine connecting multi-channel sales and equipment records to surface consumable replenishment and account growth opportunities.
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Content & commerce
Marketplace pricing policy monitor
A workflow that scans marketplace listings for pricing-policy issues and helps a team manage outreach to sellers.
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AI assistants
Sales visit voice memo transcription tool
An automated transcription and summarization workflow that converts multi-visit voice recordings into structured activity logs.
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Operations & field
Industrial monitoring and operations platform
One platform for equipment monitoring, project tracking, reporting, support and multi-role administration.
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Data & insights
Consumables replenishment and growth intelligence platform
An intelligence dashboard that identifies overdue consumable reorders and equips sales teams to proactively recover lapsed customer purchases.
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Content & commerce
Structured ecommerce content tool
An internal tool that produces accurate, structured product and category content that follows editorial rules.
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AI assistants
Voice-matching writing assistant
A writing assistant that learns how a person writes, so drafts sound like them instead of like generic AI.
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Data & insights
Industrial sales and productivity app
A centralized sales and estimation app that equips commercial teams with standardized calculators, historical field data, and qualification logic for automated blasting equipment.
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AI assistants
Mood-based entertainment picker
A mobile-first app that helps a person or group decide what to watch by asking about mood instead of endless scrolling.
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Data & insights
AI sales execution and intelligence platform
An integrated sales platform designed to assist commercial teams with prospect discovery, deal strategy, and CRM maintenance across the sales lifecycle.
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AI assistants
Governed AI access gateway
A control layer that lets outside AI agents use website content and commerce functions in a managed, observable and revocable way.
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Data & insights
Multi-source metrics and AI insights dashboard
A multi-region reporting workspace that brings analytics, advertising, social and ecommerce data together, with AI analysis on top.
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AI assistants
Voice-first productivity assistant
A conversational assistant for capturing ideas by voice, organizing them into projects and drafting follow-up actions.
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Data & insights
Event and field-sales intelligence app
A mobile sales tool that brings account information, AI research, lead capture and follow-up together for field teams.
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AI assistants
Internal knowledge Q&A
An assistant that answers questions from an organization's own approved documents, with sources people can check.
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§ Sample / demonstration
Illustrative workflow samples.
Anonymized scenarios showing the approach. They are not real engagements.
Plate · Next step
Bring one real problem. Leave with a clear next step.
Tell Will what you'd like to improve. He'll review your note and suggest a next step. No preparation required.